Skip to content
ONE TAPCOMMERCE
Messaging

Text notifications from One Tap Commerce

Account and service text messages for staff at retailers running on One Tap Commerce. Opt in from your own console account settings, up to 6 messages a month, reply STOP any time.

What we send

One Tap Commerce sends recurring automated account and service texts to staff at retailers that use the platform. These are messages about your own One Tap Commerce account. They are not marketing, and they are never sent to your store's customers.

  • Account and security notifications — sign-in alerts, password and access changes.
  • Device-offline alerts — a register, kiosk, or label printer that stopped reporting in.
  • Onboarding updates — catalog imports, store setup steps, and go-live milestones.
  • Billing updates — invoice available, payment received, payment method expiring.

How often

Up to 6 messages per month. Most are triggered by something happening on your account — a device dropping offline, an invoice becoming available — so a quiet month is a quiet inbox.

How staff opt in

Opting in happens inside the One Tap Commerce console, which is only reachable by a signed-in staff member of a retailer that uses the platform. There is no public sign-up form, no keyword campaign, and no purchased list — a number enters this program in exactly one way:

  1. 01Sign in to the One Tap Commerce console and open Settings.
  2. 02Find the Text notifications card and enter your own mobile number.
  3. 03Read the consent language and tick the box, which is unchecked by default.
  4. 04Press Save. Your agreement is recorded with the exact wording you saw, the date and time, and the page you were on.
Console → Settings → Text notifications

Text notifications

Optional. One Tap Commerce texts you about your own account — never your customers, and never marketing for someone else. Up to 6 messages a month.

  • • Account and security notifications — sign-in alerts, password and access changes.
  • • Device-offline alerts — a register, kiosk, or label printer that stopped reporting in.
  • • Onboarding updates — catalog imports, store setup steps, and go-live milestones.
  • • Billing updates — invoice available, payment received, payment method expiring.
Mobile number
Yes, I agree to receive recurring automated account and service texts from One Tap Commerce at this number (account and security notifications, device-offline alerts, onboarding and billing updates). Up to 6 msgs/month. Consent is not a condition of any purchase. Msg & data rates may apply. Reply STOP to opt out, HELP for help.
A depiction of the actual opt-in control inside the One Tap Commerce console, at Settings → Text notifications. The box is unchecked by default; a staff member must enter their own number and tick it themselves. Nothing on this page is interactive and no number is collected here.

Consent wording version otc-sms-b2b-2026-08-24.1. Every opt-in is stored with the exact text shown above, so the record always reflects what the person actually agreed to.

Stopping or getting help

Reply STOP

Text STOP to any message from us and the texts end immediately. You can also untick the consent box in your console account settings and save.

Reply HELP

Text HELP to any message from us for support information, or email us directly at the address below.

Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. Consent is not a condition of any purchase.

Questions

Who receives these texts?

Only staff at retailers that run their business on One Tap Commerce, and only after that person has entered their own mobile number and ticked the consent box in their own console account settings. We never text a retailer's customers from this program, and we never text a number that was given to us for any other purpose.

Is this marketing?

No. These are account and service messages about the recipient's own One Tap Commerce account — security notices, equipment alerts, onboarding steps, and billing notifications. Consent is not a condition of any purchase, and declining changes nothing about the software or the price.

How do I stop?

Reply STOP to any message and the texts end immediately. You can also untick the consent box in your console account settings and save. Reply HELP to any message for help, or email hello@onetapcommerce.com.

What does it cost?

One Tap Commerce does not charge for these messages. Message and data rates from your own mobile carrier may apply.

What happens to my number?

It is stored against your own staff user record and used only to send you the message types listed above. We do not sell it, we do not share it with advertisers, and we do not use it to build advertising profiles. See our Privacy Policy for the full picture.

Contact

Questions about this messaging program, or about a message you received, can go to hello@onetapcommerce.com. We answer every one.

Privacy Policy · Terms of Service · Contact

Text notifications from One Tap Commerce | One Tap Commerce